Fast tracking access to care through telehealth

The pandemic fast tracked our usage of technology and changed the way we receive treatment.

Telehealth increases access to care by reaching people where they are. New methods of care delivery are becoming more desirable as consumers culturally shift their communication preferences to text and video chat. The increased availability of reliable broadband Internet, combined with consumer comfort with applications like FaceTime, WhatsApp and other social entertainment apps, has accelerated the willingness of individuals to accept non-clinic-based treatment modalities. As the demand for telehealth raises, we have seen policies evolve to accommodate the new ecosystem of care delivery. The evolution of telehealth broke down barriers such as lack of transportation and child support so that an individual can receive services within their own home. Still, inequities exist for those who cannot afford data plans that support various telehealth applications. Hear from all sides of the story on April 26.

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