Päivi Salo is IT and Business Development Director and leads digital transformation initiatives at Pohjola Hospital in Finland. She has a solid record of accomplishment in creating digital services that improve patient experience and increase seamless collaboration between patients and care providers throughout the patient journey. She drives innovation and adaptation of digital technology by working in the conjunction of people, processes and technology. She has proven that the potential in digital technology can be best unleashed only by rethinking the care processes and by involving the patients and the care providers in the planning and design phase of the digital services.
